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Legal
Privacy Policy
Last updated: [DATE]
1. Introduction
APA ("we," "us," "our") provides software that helps individuals and their caregivers organize personal paperwork — including but not limited to medical, financial, and government documents. This Privacy Policy describes how we collect, use, store, and share information.
2. Information we collect
We collect information in the following categories:
- Account information: your name, email address, password, and basic profile details.
- Documents you upload: the contents of files you choose to upload, plus any text we extract from them.
- Usage data: how you use the service, including pages visited and actions taken.
- Device and technical data: IP address, browser type, operating system, and similar information.
- Cookies and similar technologies: as described in our cookie policy.
3. How we use information
We use the information we collect to:
- Provide and improve the service;
- Extract structured data from uploaded documents (e.g. amounts, dates, deadlines);
- Send you notifications about deadlines, renewals, or appointments;
- Communicate with you about your account;
- Detect and prevent fraud or abuse;
- Comply with legal obligations.
4. How we share information
We do not sell your personal information. We may share information with:
- Caregivers and family members you have explicitly invited and granted access to.
- Service providers who process data on our behalf (e.g. cloud hosting, AI text extraction).
- Legal authorities when required by law or to protect rights, safety, or property.
- Successors in interest in the event of a merger, acquisition, or sale of assets.
5. AI and machine learning
We may use AI services to extract information from documents you upload. By default, we do not use your documents to train AI models. Where third-party AI providers are involved in processing, we configure those services to disable training on your data where the option is available.
6. Data retention
We retain your information for as long as your account is active or as needed to provide the service. You may delete your account at any time; upon deletion, we will remove your personal data within [NUMBER] days, except where retention is required by law.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure; we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete your information;
- Object to or restrict certain processing;
- Receive a copy of your information in a portable format.
To exercise these rights, contact us at [CONTACT EMAIL].
9. Children
APA is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated to you by email or through the service. The "Last updated" date above indicates when this policy was most recently revised.
11. Contact
If you have questions about this Privacy Policy or our data practices, please contact:
[COMPANY LEGAL NAME]
[STREET ADDRESS]
[CITY, STATE, ZIP]
Email: [CONTACT EMAIL]